Your RSSB: Fit for the future

Closed 21 Mar 2017

Opened 24 Jan 2017


Dear colleague,

Are you, your company and the wider industry getting what you need from RSSB?

Feedback from our members and stakeholders to the recent ORR review suggests RSSB is delivering much of what industry needs but we could do better. Some have commented it isn’t always clear how we set our work priorities and that projects can take a long time to complete.

The RSSB Board think that we need to align ourselves more clearly with industry priorities by asking senior leaders to help us identify the things that we could do which will add value for the industry. That is why we are writing directly to CEOs, MDs and owning groups to ask you to take an interest in helping to ensure that the RSSB, that you pay for, is delivering what you need.

In its review of RSSB last year the ORR recommended that RSSB and the GB rail industry should agree a New Settlement where RSSB regularly consults on its business plan and work priorities.   In return the industry needs to commit to resourcing RSSB facilitated groups and committees to provide expert input to our work.  

We have developed a one year and a three-year proposal for the priority work streams we believe we should deliver. But have we got it right? 

We need your help to identify the small number of strategic priorities for our work now and in the near future. Following this consultation, we will adjust the plan appropriately, our staff will work with the many industry experts that lend their time to RSSB to deliver the plan and our Board will take responsibility for assuring the organisation delivers what has been agreed.

We hope that by changing the way we work with you we will increase the value RSSB delivers to your business and the industry.

On 24 January 2017, we launched a consultation seeking your views on;

  1. Proposals for a “new settlement” between RSSB and members
  2. Our understanding of your strategic requirements from RSSB
  3. Headline work programme for 2017-18
  4. Proposed work priorities for 2018-20

The document is set out on the following webpages and is also available to download.

A webinar was also held on 24 January 2017 to help members and their teams understand more about the consultation proposals with a facility to ask questions.

Download the webinar presentation slides.

Four independently facilitated focus groups (managed by ORC International) have been organised to review and challenge our understanding of your requirements, headline work programme and future priorities in relation to each of the work priority areas as follows:

  • Health, safety and wellbeing
  • Sustainable development
  • Standards
  • Research, innovation and RTS

Yours sincerely,

Mark Phillips
Chief Executive

What Happens Next

This consultation is now closed.

Thank you to all those that have responded to our Fit for the Future member and stakeholder consultation. Your feedback on the consultation proposals is extremely important to help make sure we understand your needs and priorities.

Over the next few weeks, we’ll be reviewing your responses, along with the outputs from the complementary four focus groups that were held in February.  Once we have understood what you have told us we will then look to make the necessary changes to improve the way we work with you.

We will provide you with an update in June and also at the forthcoming Regional Engagement Days Then in July, we will confirm our finalised work programme for 2018/19, your priorities for future years and the plan for agreeing with you our business plan for 2018-19.

We are also committed to keeping you regularly updated on our performance.  To make that meaningful, we intend to develop and publish suitable metrics, KPIs, and targets.  These will help you understand how efficiently and effectively we are delivering the work programme that you have endorsed.

Once again, thank you for your input which will help us to deliver a better RSSB for you.

If anyone wishes to make a late submission please can they contact me to make the necessary arrangements.

Yours sincerely,
John Abbott
Director of External Engagement


  • RSSB members
  • Passenger train operators
  • Non-passenger train operators
  • Network Rail and other infrastructure managers
  • Rolling stock owners
  • Infrastructure contractors
  • Suppliers
  • Managing Directors
  • Chief Executives
  • Heads of Departments
  • Passenger groups
  • Government
  • Regulator


  • RSSB members
  • Rail Carbon Tool
  • Sustainable Development
  • Railway standards
  • Research and Development
  • Health
  • Safety
  • Wellbeing